Social Learning Resources

As a follow-up to yesterday’s great Corporate University Xchange webinar, The Shifting Role of the CLO, From Learning Provider to Learning Enabler, here are suggested resources from the Corporate University Xchange and other professional sources (many do require membership) to learn more about social learning:

  • Corporate University Xchange:(2010) Creating a Social Learning Environment Checklist A companion to the the CorpU report, Creating a Social Learning Environment: A High-Level Overview of the Steps to Designing, Developing, and Piloting a Social Learning Platform, this checklist provides the steps and sub-steps necessary to create a social learning environment (SLE).
  • (2010) Using Social Learning to Launch the Verizon Wireless DROID In this archived webinar, the Verizon Wireless Learning Organization tells how they created a social learning environment, built around a single-purpose device blog, to connect their corporate-wide employees to read, watch, listen, and learn about the new Smartphone, dubbed DROID. The DROID Blog launched with over 400,000 views in the first two months, surpassing initial expectations.
  • (2010) Using Microsoft SharePoint for Learning: A Snapshot of Current Practice This quantitative research study found that while a majority of companies (about 70%) own Microsoft SharePoint, only 30% of those respondents claimed that they utilize SharePoint to support learning programs. Learn how SharePoint is being used to enable learning support at no additional expense to create asynchronous classrooms, support instructor led training, and connect Communities of Practice.
  • (2010) Social Learning Case Study: CA The CA learning team developed a collaborative, social learning solution that enables instructors, mentors, and students to formally and informally support one another throughout a structured learning process, dramatically decreasing cost and increasing speed to competency. Additionally, the company’s leadership bench strengthened as they became instructors and mentors.
  • (2009) Pearson Experiments with Social Learning through Business Book Clubs Pearson found an innovative solution to restricted travel reduced training costs and positively influenced the company culture by instituting virtual classroom training beginning with a new use for an old tool – the telephone. The results included substantial cost savings, increased employee engagement, and a change in their role from learning provider to learning enabler.

And a few others of note:

  • Consider joining the Knowledge Transfer in a Digital World: Using New Media Across Multiple Generations and Geographies Research Working Group at the Conference Board. For more information, visit http://www.conference-board.org/workinggroups/wkgGrpDescribe.cfm?Council_ID=264
  • (2010) The 2020 Workplace, Jeanne Meister and Karie Willyerd, Harper Collins The authors discuss ways in which companies successfully prepare for the future in how they source talent, customize employee development and benefits, promote agile leadership and leverage the power of social networks. They believe that the intensely personal workplace will provide for the latest tools and technologies to attract, develop and engage employees across all generations and geographies, driven primarily by globalization, the introduction of new ways of working, the usage of emerging technologies, and the shifting demographics of the workforce.  Great glossary of social networking terms. Meister’s website is http://www.futureworkplace.com/ Willyerd’s website, featuring her informal learning platform, is http://jambok.com/
  • (2010) The New Social Learning, Tony Bingham and Marcia Conner, ASTD Press The authors explain why social media technologies—everything from 140-character “microsharing” messages to media-rich online communities to complete virtual environments and more—enable people to connect, collaborate, and innovate on levels never before dreamed of. They make learning dramatically more dynamic, stimulating, enjoyable, and effective.   They make a case for social learning as the ideal solution to some of the most pressing educational challenges organizations face today, such as a widely dispersed workforce and striking differences in learning styles, particularly across generations. They definitively answer common objections to using social media as a training tool and show how to win over resistant employees. Included are examples from a diverse group of organizations—including Deloitte, IBM, TELUS.  ASTD members can download a free chapter at http://store.astd.org/Default.aspx?tabname=ProductDetailController&action=ShowProductDetails&args=21182
  • (2009) The ASTD’s Best of Social Learning combines cutting-edge articles from T+D and Infoline, as well as a full research report on informal learning and a research executive summary on Web 2.0. This package provides an introduction to many of these technologies and helps them understand how to utilize them in learning.
  • (2010) Article: Social Media Tools Redefining Learning in Organizations http://www.shrm.org/hrdisciplines/staffingmanagement/Articles/Pages/ToolsRedefineLearning.aspx
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